Excellent Customer Service.
Love the vehicle and the Dealer!
Perhaps this best dealer experience thus far. They are friendly and knowledgeable. The wait for the Jaguar I-Pace was worth it. EV specialist was most helpful
Chad and the service department get my praise for fixing my car. It took forever , but they worked till they fixed it.
Brought in a cpo F-type for smoke/coolant low. Attention was fine, loaner provided. Needed a water pump. I was very happy with the entire process.
All of the people I encountered at the dealership seemed anxious to provide advice or excellent service. They made me feel like a customer, not just another possible sale.
Got my F-Pace back in late 2016. Ordered it in late September and got it in December. Bit of a wait, but expected and worth it. Got exactly the trim and options I wanted with no usual pressure to upgrade this or consider that. Had my annual inspections done twice, few other items done recently: windshield replacement, rear tires replacement (both due to poor road conditions and construction around chucktown), door latch, and few service bulletins. I don't blame them if they have no loaners available as that is not uncommon for dealerships, and I schedule lengthy maintenance when there is one. If it is an emergency, then I would discuss options of rental and reimbursement, but to be a total xxxxxx about it and yell at and belittle the personnel because you forgot how to have a bit of humility and consideration is not going to solve anything. Happy with the service, and will bring my Jag back here for as long as I own one.
Spencer was extremely knowledgeable about the vehicle, its features. It was simple, he delivered the car, assisted in surprising my wife, and just made everything seamless. Spencer is the man!
Probably the best experience we have had buying a car. Spencer becknell was extremely professional and honestly helped us compare the differences between their cars and others we had in mind. There was no pressure to buy. Just straight forward Information. Next day and we are still happy with our decision.