Took my car into the dealership for the first time. I was met as I parked the car and turned over to my "service" professional. I was told exactly what they were going to do and they also inquired if I had any other issues. Minor issue was taken care of quickly and efficiently. Was extremely impressed with how I was dealt with.
I had an outstanding experience at the Jaguar dealership with Baker Motors. Matthew Dieterich was a very helpful and informative sales representative and he did so without being too pushy. He offered me a great deal and I highly recommend purchasing a vehicle from him. Thank you Matthew!
Service was excellent. My car was in longer than anticipated but Dustyn in Service Dept kept me updated . They handled necessary repairs and navigation update and I am very pleased Thank you Also Paige Chapman taking care of getting my car in for service In a timely manner
I call for a warranty repair of trunk button. Service worked with parts to ensure that part was in stock before my appointment. Work began on time and was completed quickly. I enjoyed the complimentary cup of coffee and car wash. Very satisfied.
Spencer Becknell provided the best automobile purchase I’ve ever experienced! On 11/27/19, I purchased an extraordinary Jaguar XJL and it is the 14th vehicle I’ve purchased for either myself or a family member over my lifetime so far.... Spencer was extremely patient, attentive, and knowledgeable. Pricing was competitive and the overall customer experience was beyond 1st class. Special thank you to Carmelo, Finance Manager, as well for an extremely efficient, smooth, and relatively quick paperwork process. I’ve purchased vehicles at many of the well known high end dealer chains and for my money, Jaguar West Ashley and Spencer ...
From start to finish my repair was perfect. Completion was ahead of schedule and I was promptly informed. The car was washed and returned to me in the same condition I left it with them.
Had my 2001 XK8 repaired. Parts are always a challenge for older Jaguars, but Baker Motors always does a great job tracking them down and making timely repairs. Overall service for my two Jaguars has always been great.
Professional, in time
I brought in my F pace for routine service and they were quick and thorough . They gave me a loaner car and continually updated me on the progress.